At Madhades we ensure a secure, transparent, and convenient payment process for all our esteemed customers. This page elucidates our payment terms and practices, all in line with the regulations governing Private limited companies (BV) in the Netherlands.

1. Secure Payment Infrastructure

We pride ourselves on our advanced e-commerce infrastructure. Partnering with Shopify, one of the most reputable e-commerce platforms globally, we ensure that your online shopping experience is smooth and secure. Every transaction you make on our platform is protected using industry-leading encryption technology.

2. Payment Processing with Stripe

In our pursuit of excellence and security, we utilize Stripe as our primary payment processor. Known for its robustness and reliability, Stripe allows us to accept both online and credit card payments with unparalleled safety. With Stripe's advanced technology, your payment details are protected against unauthorized access or breaches.

3. Payment Methods

We accept a variety of payment methods to cater to our global clientele. These include:

Major Credit Cards: Visa, MasterCard, American Express, etc.
Debit Cards
Direct Bank Transfers (For specific regions)
Some third-party payment solutions (Please check availability at the checkout page)

4. Payment Terms

All prices are listed in the currency displayed on our website. Currency conversion will be handled by your bank or financial institution if your preferred currency differs.

Once an order is placed, the total amount is deducted immediately from your chosen payment method.

Should there be any issues with the payment process, we will contact you for further information.

In the event of a refund, the amount will be credited back to the original method of payment within the timeframe set by your bank or financial institution.

5. VAT & Duties

As a Dutch B.V. company, we adhere to the Netherlands' taxation and duty regulations. Prices displayed include Value Added Tax (VAT). However, international customers are advised to be aware of potential customs duties and import taxes specific to their country.

6. Data Privacy

Your trust is paramount to us. While we collect payment-related data to process transactions, this information is never stored, shared, or used for any other purpose. Our commitment to data privacy is unwavering, and all practices are aligned with GDPR regulations and Dutch data protection laws.

7. Queries & Assistance

If you encounter any issues or have queries related to payments, our dedicated customer support team is available to assist you.